Excellent customer service from beginning to end. On my last service I requested I required my car back by 14:00 and by midday received call stating all complete. The courtesy car was very similar to my own car also. Current Covid setup was also reassuring.
I just bought a Volvo XC40 T5 PHEV (through carwow) with Donalds of Ipswich. I bought on PCP with a good deal, APR 5.9%. Its one of the most straightforward car purchases I have ever done. Car came as specced and slightly ahead of time. They weren't very generous on the part exchange price, so i sold my previous car privately. Aaron was very good, highly responsive, and professional. The new dealership is very nice. Excellent handover and very pleased with the new car. Only negatives were I had to pay extra for Apple CarPlay ( a carwow mistake), and have to buy an extra charging cable to charge from public charging points.
Very impressed by service first class ,This is my first volvo after having mondeos for years and took my recently bought 2018 s60 in for front parking sensors to be fitted and some odd battery issues these were all done and with update phone calls destpite covid precautions a very pleasant experience and will be back for annual service
Thanks Volvo Ipswich for great customer service. Big shout out to Scott Relph who sorted our car and needs a big bonus for his great service. Volvo as a company have also been fantastic... love to you all xxxxxxx
A very pleasant experience. Staff very friendly helpful (Mark) and polite. Social distancing and hand sanitisers made the visit comfortable and safe.
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