Contacting Donalds Ipswich
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Ipswich, Felixstowe, Woodbridge, Stowmarket,
Batteries, Brake Inspection, Brakes, Bulb Replacement, Catalytic Converter, Exhausts, MOT, Servicing, TPMS (Tyre Pressure Monitoring Systems), Tyre Repair, Wheel Alignment
service wise, engineers do a good diagnostic / assessment job. However, I would've expected the same standard from the rest of the staff: Don't expect diligence and/or proactiveness if your volvo has a few miles on the clock. your corner garage may well do a better job.
FAaron was very helpful with the purchasing of our new car, and answered any questions we had almost straight away even after hours. Didn't find them pushy which helped with our decision.
FExcellent service (Joseph). Endlessly patient. Set up our new car with our details such as home address on satnav and our phone numbers on the car's blue tooth. He took both of us out for a short test drive so that we were completely familiar the new car - we were changing from manual to automatic transmission. We were encouraged to phone the dealership if we had even the most minor of problems. We did and they were great. It was well worth the journey from London where we live for the much higher standard of service.
FWe bought a V40 from here on Thursday. The whole process was seamless and worry free and Lewis in particular facilitated this; I have no complaints here. The car itself is driving beautifully but some small concerns have appeared which really should not be the case, given that we were assured a thorough check was conducted. The wipers on the car were worn, verified by Volvo Edgware. These needed to be replaced at my own cost. The tyre pressures were low and the sign came on almost immediately after I drove the car away. These should have been checked. But most surprisingly of all were the bulbs in the driver vanity mirror had completely fused! (They were still going in my 12 year old Nissan Almera when it was scrapped on Friday!) This should definitely have been picked up prior to release of the car. I live in London so I can't drive down and have these seen to and am having to see to them myself.
FJust bought an XC60 from them. Brilliant service and a very good deal. Joseph Peck handled my purchase perfectly and could not have been more kind and helpful. Beautiful new showroom. I drove more than 50 miles to buy from them as they are so much better than my local Volvo dealership. Highly recommended.
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